What do you think about us?

Dear customer,

it´s our aim to ensure that the service of every Gerken subsidiary is able to meet your expectations and demands.

We want to encourage you to judge the quality of our work, and to criticize us, if necessary. Your opinion is important to us, because it enables us to recognize faults, remove shortcomings and improve the quality of our service.

Have you been annoyed about something? Did we make a mistake? Please fill in this sheet and send it to me personally. Help us thereby to enhance the quality of our work.

Many thanks and best regards,

Your Christian Gerken

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Gender *

Mrs.

Mr.

Divers

First name *

Surname *

Company

Customer number

Address

Postcode

City

e-mail *

Which branch did you serve? *

How would you rate the service? *

How would you rate the adherence to delivery dates? *

How would you rate the choice of devices? *

How would you rate the condition of the devices? *

What do you think of the accessories programme? *

How do you rate the price-performance ratio? *

How would you rate the expertise of the staff? *

How would you rate the flexibility of the staff? *

1=very good, 2=good, 3=satisfactory, 4=sufficient, 5=insufficient

Your opinion is important to us

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